SupportHub
SupportHub Invite Only

The unified work hub for IT Support Teams

Unaty SupportHub is a new and better way for high-impact IT Support Teams to work together and focus on helping customers — not constantly switching between apps, and searching for information.

OVERVIEW
  • 1
    Integrate your ConnectWise Manage Ticketing Platform to your Communaty, and watch as all your tickets automatically are added as News Feed Posts. We're looking to release additional integrations to Zendesk, Intercom, and others.
    Let us know which Integration you're looking for!
  • 2
    Your IT Support Team can effectively work together to solve tickets, share files, ask questions, and get answers faster.
  • 3
    Over the next year, we'll be adding additional features that will make SupportHub into an all-in-one work hub for IT Support Teams. The shared Wiki will likely be released in Fall 2019, group task management will arrive at the beginning of 2020.

Unified Work Hub

Say ‘sayonara’ to switching between apps.

Unaty SupportHub is a new cloud-based collaboration product where Support Teams work together to discuss, manage, research, and solve tickets faster.

Add context to all 
your conversations. Take action without 
leaving the app. Search articles and find answers faster.

Append team conversations right into wiki pages. Write rich how-to articles with 
lists, tweets, files, and more. Link wiki pages to content pinboards across your Communaty.

Shared Knowledge Base

Introducing the first team wiki people actually want to use.

SupportHub works in the background to turn tribal knowledge into easy-to-find answers for your team and helps anyone in the organization discover the information they need to perform their best work.

Build your Support Community

Your team will be very well connected.

With your team, information, and knowledge in one easily searchable place, working together online is as easy as working together in person.

Ask questions and quickly receive answers. Mention teams like @sales or @marketing. One place to search people and content.

Don’t see your tool on the list? 
Don’t worry!
We’re already taking requests on additional integrations.

Simple Setup

Just add your Ticketing Software

Simply connect your Communaty to the support ticket app you’re using today like Zendesk, HappyFox, or CW Manage. 
It’s as easy as it sounds.

REQUEST AN INVITATION TO SUPPORTHUB

Please reach out with more information about your company.
SupportHub is currently an invite-only program available in the US.